Frequently Asked Questions

PCPRO, No 89, Kanuwana Rd, Ja-Ela
We’re open Monday to Saturday, 9AM – 6PM 

Hotline 0714540540, Email sales@pcpro.lk

Call us on 0714540540 or  0723606060

Reach us on sales@pcpro.lk

Simply add your desired items to the cart, proceed to checkout, and enter your shipping and payment details. Once confirmed, you’ll receive an order confirmation email.

We accept bank transfers, credit/debit cards (Visa, MasterCard), and cash-on-delivery in select areas.

Yes, we deliver to all areas across Sri Lanka via our courier partners.

Most orders are delivered within 2–4 working days. Delivery to remote areas may take longer.

Yes, once your order is dispatched, a tracking number will be sent to your email or message.

Yes, all our products come with local or manufacturer warranties ranging from 3 to 36 months

Items can be returned or exchanged within 7 days of delivery, provided they are unused and in original packaging.

Please contact us within 48 hours of delivery. We’ll arrange a replacement or warranty repair after inspection.

es! Contact us or use our PC Builder tool to get a quote for a fully customized setup.

Yes, all custom PCs are assembled, tested, and delivered ready to use.

No, but creating an account helps you track orders, view history, and receive exclusive offers.

Send us an email